This is an experienced and fully trained biller who acts as an "in-house" and dedicated employee but who works from a remote location providing the pertinent services that a healthcare practitioner requires. Perhaps the only difference between this person and an on-site employee is the fact that she/he can't be made to serve coffee. However, the biller saves you office space, computer equipment cost, benefit payments, overtime pay and perhaps even aggravations.

This person is paid on an hourly basis and in most cases almost half of the cost of an equivalent  in-house employee. The hourly cost depends on the experience and the number of tasks that such a person can perform. Working with the employee is all done through the telephone which is no different than using the intercom when interfacing with the office staff.

• Superbills Review and Quality Audit Prior to Release/Submission
• Paper or Electronic Submission to Insurance
• Age Analysis of Receivables
• Regular Followup of Overdue and Delinquent Claims
• Followup of Status of Claims for Discrepancies and Short Payments
• EOB review and Posting of Payments
• EOB review and Resubmission of Denied Claims
• Requests and Submission of Pre-certifications and Pre-Authorizations
• Generation of Monthly Management Reports

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